Geek Guru User Guidelines

Welcome to Geek Guru!

At Geek Guru, we connect creative talents with merchants seeking specialized skills for their projects. Our mission is to facilitate seamless, efficient, and mutually beneficial transactions between all parties. To ensure a positive experience on our platform, we ask all users to adhere to the following guidelines.

1. Account Registration and Integrity

- Accurate Information:When creating your account, please provide accurate and up-to-date information. This includes your contact details, skills, qualifications, and any other information required during registration.

- Account Security:Keep your login credentials confidential. Notify us immediately if you suspect any unauthorized use of your account.

2. Professional Conduct

- Respect and Courtesy:Treat all users with respect, courtesy, and professionalism. Any form of discrimination, harassment, or hate speech is strictly prohibited.

- Honesty and Transparency:Be honest and transparent in your communications, job postings, and profile descriptions. Misrepresentation of skills, intentions, or business practices is unacceptable.

3. Communication

- Confidentiality:Respect the confidentiality and privacy of all communications on the platform. Do not disclose or share any private information without consent.

- Prompt Responses:Aim to respond to inquiries and communication from other users promptly and courteously.

4. Job Postings and Applications

- Clarity and Detail:When posting jobs, be clear and detailed about the requirements, responsibilities, duration, and compensation. This helps talents to accurately assess whether they are a good fit for the role.

- Fair Opportunity:Evaluate talents based on their qualifications and relevance to the job requirements. Avoid biases and make selections based on merit.

5. Contracts and Agreements

- Adherence to Terms:Ensure that any contracts or agreements entered into through the platform are in line with our terms of service and legal standards.

- Clear Terms:Both parties should agree on clear, written terms before commencing any work to avoid misunderstandings and disputes.

 6. Payments and Financial Transactions

- Secure Transactions: Use the platform’s payment system for all transactions to ensure security and traceability.

- Prompt Payments:Adhere to agreed payment terms and timelines. Prompt payment fosters trust and encourages a professional relationship.

7. Feedback and Ratings

- Constructive Feedback:Provide honest and constructive feedback after completing a transaction. This helps improve the community and assists other users in making informed decisions.

- Respectful Reviews:When writing reviews or feedback, be respectful, factual, and fair.

8. Dispute Resolution

- Resolution Efforts:Attempt to resolve disputes amicably through direct communication before escalating to Geek Guru.

- Platform Assistance:If a resolution cannot be reached, contact Geek Guru for mediation and assistance according to our dispute resolution policy.

9. Compliance with Laws

- Legal Compliance: Comply with all applicable local, national, and international laws while using the platform.

Changes to Guidelines

These guidelines may be updated periodically to reflect changes in our policies or operations. Continued use of the platform after such changes indicates your acceptance of the new guidelines.